My Little Moment

Two weeks ago, my car brakes started squeaking. Not a lot, but enough to notice.

I was responsible enough to take it in to be looked at, all by myself. (Normally, this is a "Husband" task.) They looked at it, rotated the tires and stated that nothing was wrong. Confused, asked them to check again since it was clearly squeaking every time I used the brakes. Nothing... The brakes were fine. I left.

I couple of days ago, I noticed that just when I would fully engage my brakes, they would let out a faint griding sound. Having heard that sound previously in my life, I took it back in... all by myself.

I was told that they were too busy and that I should come back another day. NO! I was here 2 weeks ago when you were not busy and had plenty of time to look at it. You did nothing. Now, I'm back and it's your problem. Fix it!

Two hours later, the mechanic hands the key back to me and tells me that "it's fixed." Fixed? You never told me what you were doing? What did you "fix?" They replaced the brakes and ground down my rotors.

Ground down my rotors! Two weeks ago nothing was wrong, now the rotors needed attention! I informed him that the math didn't add up and I asked for an explanation. The only thing that he could offer was that they didn't do a good job the first time. I agreed and told him as much.

I then learned that he had decided to make it up to me by sending me on my way without charging... or offering documentation of the work.

I'm all for being able to keep my hard-earned funds, but I'd like some documentation for my troubles. After much discussion, I walked away with everthing that I needed and settled to my satisfaction.

Yeah me!